Refund policy

Thank you!  We want you to feel confident in your purchase. Please review the policy below before ordering.

Returns & Refunds

We want you to feel confident in your purchase. Please review the policy below before ordering.

If We Made the Error

If you received the wrong item, size, or color — or if your item arrived damaged — we’ll take care of it.

  • Replacement or full refund

  • No return fees required in most cases

Sizing or Preference Returns

If the item doesn’t fit or you changed your mind:

  • Returns accepted within 14 days of delivery

  • Items must be unworn and unwashed

  • Customer covers return shipping

  • Refund issued after return is received and inspected

We do not offer direct exchanges.
Please place a new order for a different size.

Refer to the size chart before ordering.

Returns We Cannot Accept

  • Items returned after 14 days

  • Worn or washed items

  • Final sale or clearance items

Refunds & Processing

  • Refunds go to the original payment method

  • Shipping costs are non-refundable unless the error was ours

Need Help?

For order questions, email:
support@blackmensmile.com